Plumbing Near Me offer you a Same Day maintenance attendance and can normally arrive at your property within 110 mins from you paying your deposit online and submitting your booking form or booking over the phone when making a telephone booking and payment.

There is no guarantee of arrival times, but the tradesman will get to you as soon as they can. There is a one hr minimum charge for all appointments.

Our average arrival time is 110 minutes day or night, 365 days a year.

Domestic Customers – Any deposit paid represents half of the hourly rate stated, please click the 1st pay now button on the next page after submitting your booking form or when making a telephone booking and payment.

If the person booking the appointment is not in attendance, then the deposit is an hr upfront.

Business Customers including landlords, hotels, letting agencies are required to pay an hour upfront – please click the 2nd pay now button on the next page after submitting your booking form or stipulate you are a landlord or business when making a telephone booking and payment.

All balances to be paid at the end of attendance on the day. NO EXCEPTIONS.

Parts are not included in the hourly rate and will be added if required.

Balances including parts will be required to be paid in 2 parts if the tradesman in attendance adheres to our attendance terms, our required balance as notified and part balance which can be paid to the tradesman directly, normally cash or bank transfer, no cheques accepted but the tradesman will let you know his preference and there may be VAT or notified travel expenses if in a remote area, added to the bill.

For the tradesman to be paid directly he must adhere to our attendance procedures, if he does not, ALL balances due under the booking MUST be paid directly to us and then the tradesman invoices us, if you still pay him after notification, All monies due if requested will be due to us automatically under these terms whether you paid the tradesman or not and substantial charges may accrue.

Balances will be taken automatically if you paid by card over the phone by held card details if a bank transfer is not requested for the balance.

When booking online please make sure that you confirm that you have completed your booking form and paid your deposit payment by texting the booking mobile number 07498797910 along with the name it was booked under and the full address including postcode and how the deposit payment was made.

Any rescheduling or postponements of appointments, the times will reset as if it is a fresh booking, no refunds will be made on a rescheduled booking.

There is no cancellations or refunds, the deposit is non refundable, 1hr minimum charge, there is a no cancellation policy. A late payment charge of £100 will be added to your bill if not paid when payment is due.

In some instances attendance may take longer ie weather conditions, heavy traffic, countryside and remote areas, delay in deposit authorisation, busy periods, covid restrictions or any incorrect address information received on the booking form.

Before you make your deposit payment, please make sure that your details are correct including post code, mobile number etc and your address spelt correctly and that you have read and understood these terms and conditions. Any misinformation on the booking form leading to a delay in the tradesman trying to locate your property will result in a variation of your maintenance start time.

There is a 1 hour minimum charge per tradesman, per attendance.

The Tradesmans hourly rate starts as soon as the tradesman arrives on site and makes contact with us, the rate the tradesman is paid may differ to what you have paid us as our work begins as soon as you book and pay your deposit.

If the tradesman knows what parts are required and he has not them onboard then tradesmans hourly rate starts as soon as the tradesman arrives at the merchants to get your parts before attending your property, receipt provided.

Any part of any hour is charged as a FULL hour. Bank Holidays Weekends will vary.

There is no cancellation refunds for this initial booking, reattendances or rebookings – The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 “urgent repairs” under section 28 (e) of the 2013 No 3134 consumer protection ‘Limits of application: circumstances excluding cancellation’ you understand that if you cancel our same-day service, you will not be entitled to a refund for the deposit paid under this Act and the balance for the 1hr minimum charge is due. The reason for this is that the service we provide begins immediately from the moment the deposit payment is received. There is a 2 hr minimum charge for commercial premises and Blocked drains.

The hourly rate continues if the tradesman has to leave site (your property) to go and get any parts required to rectify your job if open.

If the Tradesman who is booked informs us or the customer that he has not the parts or materials to complete the job if the merchants are closed, then he will rebook the attendance automatically for when the merchants are open.

The rate booked is the rate charged, your bookings are with us directly and at our rates and not with any tradesman sent. We are not a tradesman finding service and any monies due will be collected.

Any jobs that requires the tradesman to return at a later date or needs to order parts to fix your maintenance problem will continue at the rate until the initial problem stated on your booking form is completed by us, if you source an alternative to complete our initial works, for whatever reason, a further 1hr minimum charge is due .

Any jobs that requires parts to be rectified that the tradesman does not have on board for the job stated on your booking form, will continue at our rate until the initial problem stated on your booking form is complete, any reattendances arranged can not be cancelled and a further 1hr minimum charge is due.

Water leaks, drains, toilets and sinks faults/blockages are not covered by any guarantees or reattendances, especially drains which can be easily backed up if the problem is further down from your property.

The maximum part balance a customer can pay direct to the tradesman sent out on any of our jobs is £95hr + parts/materials and vat, rate varies on bank holiday weekends as any balances due to us under the booking terms will be collected and due to us.

If a customer has done a side deal with the tradesman sent out it is deemed that the customer has received discounted services or otherwise obtaining services by deception. On jobs that we suspect of fraud, we may take all of the payment and pay the tradesman, this is always at our discretion.

If the tradesman has to return the next day or at a later date with parts required to rectify the problem , if they were not available at the time of the initial attendance ie no stock, unique parts,  merchants closed, then there is a one hour minimum charge per attendance and any reattendances are at the same rate booked initially, until completion.

All bookings are made direct with us and not with any tradesman sent, all fees due to us will be liable to be paid to us.

Paid Invoices are sent out by email usually in around 5 working days.

Any jobs that require the tradesman to return at a later date or needs to order parts to fix your maintenance problem the job will continue at our rate until the initial problem stated on your booking form is completed.

If it is a commercial premises, the time starts when the tradesman arrives at the security gate, if app, so please inform them that a tradesman will be arriving, the time stops the job is completed and the balance paid.

Any accidental damage to any property whilst the tradesman visits is solely down to the tradesman personally.

Any faults, gas leaks, water leaks, blockages or malfunctions that happen after the tradesman has left your property MUST be reported within 24 hours by email to  or by text to the booking number, otherwise you will have to pay for another attendance, as anything could have happened after that time.

Any parts supplied by the customer and fitted by the tradesman is not subject to any guarantees or reattendances if the item worked for 24hrs and then develops a fault.

Any monies due to us will Automatically be taken off your supplied card.

By making a booking and deposit payment whether online or on the phone means that you accept ALL of these Terms and Conditions and agree to pay all monies owed and be accountable.